problem solvers

Here’s how to get your money back if a business shuts down or files bankruptcy

NORFOLK, Va. — Phillip Coe, an Army veteran, says he was looking forward to escaping the day-to-day by taking a trip to San Juan, Puerto Rico.

He booked the trip in 2019 with a travel agency that specifically helps military members and their families.

Coe says the final cost, including airfare and a hotel, came out to $1,137.65. However, before the 21-year Army veteran could make the trip, there was the pandemic and then he was diagnosed with cluster headaches, in addition to his leukemia.

“They call them suicide headaches and if you’ve ever had one, you know why,” he says. “Cluster headaches are very painful. They come on one side of your head, and you never know when you are going to get them. It just ruins your whole life.”

He shared a medical statement from his neurologist with me, which says

“Mr. Coe is an active patient at this facility’s neurology clinic due to a diagnosis of cluster headaches. Traveling at high altitudes affects cerebral blood flow and is known to trigger an attack of cluster headaches. Due to this condition, Mr. Coe was advised and will no longer be able to fly on any aircraft.”

Coe

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Holy Ground Tiny Homes builder under criminal investigation, bankruptcy

ENGLEWOOD, Colo. (KDVR) — A convicted felon who promised to build people their tiny dream home has instead filed for bankruptcy and faces an investigation by the Englewood Police Department.

Matthew Sowash and his attorneys did not return phone calls or emails to the Problem Solvers, but FOX31 spoke to multiple people who fear they could be out of their life’s savings.

“I really hope he’s not a fraudster,” Samara Nait, a 24-year-old mom with a 3-year-old daughter, said.

She was the first customer the Problem Solvers interviewed back in September.

At the time she was living out of her car because the 400-square-foot tiny home she paid for in full, $64,000, never arrived in Paonia by Sept. 1.

“It’s super stressful. I mean I feel like I have no other choice but to just trust that he’s going to come through because I don’t even want to think about losing that money,” Nait said.

Status of Sowash’s tiny home business

The day before FOX31 interviewed Nait, she showed up at the Holy Ground Real Estate warehouse in Englewood, where the tiny homes are built, to ask for her house or a refund.

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